The second-hand marketplace Members Express Frustration Over Size Modifications
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its size classifications for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and manually change the size where appropriate, resulting in member annoyance.
Sizing System Updates
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
For certain items, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
User Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she said.
Platform Context
The service features exceeding 100 million users, with 18 million British users.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods after backlash from users.
